Privacy Policy

Effective Date: August 4, 2026

1.  Introduction

This Privacy Policy explains how Kamedis Inc. (“Kamedis,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from https://kamedis.com (the “Site”), create an account, subscribe to our communications, participate in our loyalty or referral programs, or otherwise interact with us (collectively, the “Services”).

Kamedis offers clinically tested, plant-based skincare products. This policy applies to personal information we handle in connection with our online store, which is hosted on the Shopify commerce platform.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Site.

2.  Information We Collect

We collect information in three ways: information you provide to us directly, information we collect automatically when you use the Site, and information we receive from third parties. The categories of personal information we collect include:

Category	Representative Examples
Identity & contact data	Your name, billing and shipping addresses, email address, and phone number.
Account credentials	The username and password you create when you register an account with us.
Order & transaction data	Products purchased, order value, order history, and details needed to fulfill and ship your orders.
Customer service communications	Information you choose to provide about your skin, scalp, product needs, concerns, sensitivities, allergies, reactions, or other physical condition.
Product reviews	Your first name and last initial, the content of your review/testimonial and any review photos you decide to post.
Payment information	Payment card or payment-service details, processed by our third-party payment providers. We do not store full card numbers on our own systems.
Communications & preferences	Newsletter and marketing preferences, customer-service messages, product reviews and ratings you submit, and loyalty or referral program activity.
Device & usage data	IP address, device and browser type, pages viewed, referring pages, and interactions with our site, collected automatically through cookies and similar technologies.

 

2.1  Information you provide directly

You provide information when you place an order, create an account, sign up for our newsletter, contact customer service, submit a product review, apply a promotion or referral code, or otherwise communicate with us. You do not have to provide the information we request, but if you do not, we may be unable to complete your purchase or provide certain features.

2.2  Information collected automatically

When you visit the Site, we and our service providers automatically collect certain information about your device and how you interact with the Site using cookies, pixels, tags, and similar technologies. This includes your IP address, browser and device characteristics, the pages and products you view, the links you click, and the dates and times of your visits, shopping activity, cart activity, and approximate location derived from IP address. See Section 4 for more about cookies and your choices.

2.3  Information from third parties

We may receive information about you from third parties that support our business, such as our commerce platform (Shopify), payment processors and shipping carriers.

2. Sensitive Personal Information

Because we sell dermo-cosmetic products, you may choose to tell us about skin concerns, scalp concerns, sensitivities, allergies, product reactions, or other physical conditions. We treat this type of information carefully.

We use this information only for appropriate business purposes, such as responding to your inquiry, helping you choose products, handling complaints, improving our products, meeting legal or regulatory obligations, and protecting customer safety.

We do not use sensitive health-related information for targeted advertising, and we do not knowingly disclose this information to advertising platforms for cross-context behavioral advertising.

Please do not submit medical records or detailed medical information through the website.

Our products and website content are not a substitute for professional medical advice.

3.  How We Use Your Information

We use the information we collect for the following purposes:

•   Provide and fulfill orders — to process transactions, ship products, manage returns, and send order confirmations and shipping updates.

•   Manage your account — to create and maintain your account and authenticate you when you log in.

•   Customer support — to respond to your questions, requests, and complaints.

•   Marketing and communications — to send newsletters, promotions, new-product announcements, and administer our loyalty and referral programs, where you have chosen to receive them.

•   Marketing based on reviews – We will use your textual reviews and review images (redacted of identifying information) for marketing, advertising, promotional, ecommerce, social media, and other business purposes, in any media.

•   Personalization — to tailor content, product recommendations, and offers to your interests.

•   Analytics and improvement — to understand how the Site is used and to improve our products, Site, and Services.

•   Security and fraud prevention — to protect the Site, detect and prevent fraud, and keep our Services safe.

•   Legal and compliance — to comply with applicable laws, enforce our terms, and protect our rights and the rights of others.

4.  Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your cart and preferences, analyze traffic and performance, and support marketing. Some cookies are necessary for the Site to function (for example, to keep items in your shopping cart), while others are optional and help us understand usage or deliver relevant advertising.

We use Google Tag Manager and Google Analytics, along with tools provided through the Shopify platform, to measure and analyze how visitors use the Site. Our checkout and certain features may also set cookies from payment and social-media providers.

You can manage cookies through the cookie banner on the Site.

Our website does not currently respond to all “Do Not Track” signals.

5.  How We Share Your Information

We do not sell your personal information for money. We share personal information only as described below:

•   Service providers. Companies that perform services on our behalf — including our commerce platform (Shopify), payment processors, hosting and IT providers, shipping and fulfillment partners, email and marketing tools, customer-support tools, and analytics providers — who may access personal information only to perform those services for us.

•   Payment processing. Payments are handled by third-party payment providers. Your payment information is provided to and processed by these providers under their own terms and privacy policies.

•   Advertising and analytics partners. Providers such as Google and social-media platforms that help us measure Site usage and deliver and evaluate advertising.

•   Marketing based on reviews – We will use your textual reviews, and review images (redacted of identifying information) for marketing, advertising, promotional, ecommerce, social media, and other business purposes, in any publicly visible media.

•   Business transfers. In connection with a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

•   Legal and safety. When we believe disclosure is necessary to comply with law or legal process, enforce our terms, or protect the rights, property, or safety of Kamedis, our customers, or others.

•   With your direction or consent. When you ask us to share your information or otherwise consent to the sharing.

6.  Third-Party Links & Social Media; User Reviews

The Site may contain links to third-party websites and features, such as our Facebook, Instagram, YouTube, and TikTok pages, and listings on marketplaces such as Amazon. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party site or service you visit.

If you submit a product review, testimonial, social media post, comment, image, video, or other public content, that content may be visible to other users and may be used by us for marketing, advertising, or promotional purposes, subject to applicable law and any permissions you provide.

Please do not include sensitive personal information in public reviews or comments.

7.  Your Choices

You have choices about how we communicate with you and use your information:

•   Marketing emails. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any marketing message or by contacting us. You may still receive transactional messages, such as order and shipping confirmations.

•   SMS Marketing. If you sign up for SMS marketing, we may send text messages to the phone number you provide, subject to your consent and applicable law. Message and data rates may apply. You may opt out of SMS marketing by following the instructions provided in the text message, such as replying “STOP,” or by contacting us. You may still receive transactional messages, such as order and shipping confirmations.

•   Your account. If you have an account, you can review and update certain information by logging in to your account.

•   Cookies. You can manage cookies through your browser settings and any cookie preference tool offered on the Site, as described in Section 4.

•   Requests. You may contact us using the details in Section 11 with questions or requests regarding your information, and we will respond consistent with applicable law.

8.  Data Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information we handle. Payment transactions are encrypted and processed through our payment providers. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential.

9.  Children’s Privacy

The Site is intended for a general adult audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take appropriate steps to delete it.

10.  Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Kamedis Inc.

30 Chapin Road, Pine Brook, NJ 07058, United States

Phone: +1 855-626-6606

Email: info@kamedis-usa.com

12.  Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this policy and, where appropriate, provide additional notice. Your continued use of the Site after an update means you accept the revised policy.