KAMEDIS US WEBSITE: FREE SHIPPING ON ORDERS OVER $50.00

Accessibility Statement

Accessibility Statement

Effective Date: August 4, 2026
Last Updated: August 4, 2026

Kamedis is making efforts to provide a website experience that is accessible and usable for all customers, including people with disabilities.

We believe every customer should be able to browse our website, learn about our products, place orders, access customer support, and use our online services with dignity, independence, and ease.

1. Our Accessibility Efforts

We are working to make www.Kamedis.com accessible and user-friendly for all visitors.

Our goal is to follow recognized accessibility standards, including the Web Content Accessibility Guidelines, commonly known as WCAG. WCAG is developed by the World Wide Web Consortium and provides recommendations for making web content more accessible. WCAG 2.2 builds on WCAG 2.1 and is designed to improve accessibility across a wide range of users, devices, and assistive technologies.

We aim to support accessibility features such as:

  • Keyboard navigation
  • Screen reader compatibility
  • Clear page structure and headings
  • Text alternatives for meaningful images
  • Sufficient color contrast
  • Readable text and clear product information
  • Accessible forms and checkout flow
  • Consistent navigation
  • Compatibility with common browsers and assistive technologies

2. Ongoing Efforts

Accessibility is an ongoing process. We regularly review our website and work to improve usability, functionality, and accessibility over time.

As part of this commitment, we may:

  • Review website pages for accessibility barriers
  • Test key customer flows, including product pages, cart, checkout, account pages, and contact forms
  • Improve alternative text for images
  • Improve keyboard navigation
  • Improve color contrast and readability
  • Review third-party tools, apps, and plugins used on our website
  • Train or guide relevant team members and vendors on accessibility expectations

The U.S. Department of Justice has recognized WCAG Level AA as an important technical standard for accessible web content in certain contexts, and WCAG Level AA is widely used as a practical benchmark for digital accessibility.

3. Third-Party Content and Tools

Our website may include third-party tools, applications, payment providers, review platforms, social media features, maps, videos, or embedded content that we do not fully control.

While we aim to choose vendors and tools that support accessibility, some third-party content may not always fully meet the same accessibility standards.

If you experience difficulty with any third-party feature on our website, please contact us so we can assist you or provide the information in another way.

4. Need Assistance?

If you have difficulty accessing any part of our website, completing a purchase, reading product information, submitting a form, or using any website feature, please contact us.

We will do our best to provide the information, product support, or service you need through an accessible communication method.

5. How to Report an Accessibility Issue

If you experience an accessibility barrier, please contact us at:

Kamedis Customer Support
Email: support@kamedisus.zendesk.com
Phone: 1-855-626-6606
Business Hours: 9:30 AM – 4:00 PM IST

To help us review the issue, please include:

  • The page URL where the issue occurred
  • A description of the issue
  • The device you were using
  • Your browser name and version, if known
  • Any assistive technology you were using, such as a screen reader, magnifier, voice recognition software, or keyboard navigation
  • Your preferred contact method

We aim to respond to accessibility-related requests within 1–3 business days.

6. Alternative Support

If you are unable to complete an order or access information on the website, you may contact us for assistance.

Our customer support team can help with:

  • Product information
  • Order placement assistance
  • Shipping questions
  • Return or refund questions
  • Product use questions
  • Product safety or reporting concerns

7. Continuous Improvement

We are committed to improving the accessibility of our website and customer experience.

We welcome feedback and take accessibility concerns seriously.